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Genesys unveils industry’s first true multicloud architecture for contact centres

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Broad multivendor ecosystem of leading cloud platforms, technology providers and system integrator resellers gives enterprises greater control and flexibility TUE, AUG 18 2020-theG&BJournal- Genesys, a...

Genesys, Zoom join forces to improve employee collaboration and customer experiences

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Cloud contact center leader first to integrate with both Zoom Phone and Zoom Meetings, new unified interface drives increased employee productivity and better customer...