Tag: Genesys
Genesys unveils industry’s first true multicloud architecture for contact centres
Broad multivendor ecosystem of leading cloud platforms, technology providers and system integrator resellers gives enterprises greater control and flexibility
TUE, AUG 18 2020-theG&BJournal- Genesys, a...
Former Google, Microsoft marketing executive Joyce Kim joins Genesys as CMO
…Leading cloud customer experience provider adds new business unit dedicated to workforce engagement management with Merijn te Booij as head
WED, JUN 24 2020-theG&BJournal-Genesys® (www.Genesys.com),...
Genesys, Zoom join forces to improve employee collaboration and customer experiences
Cloud contact center leader first to integrate with both Zoom Phone and Zoom Meetings, new unified interface drives increased employee productivity and better customer...