…The FIRS initiative makes Nigeria the sixth African country to deploy USSD code for simplifying tax payment processes
THUR OCT 10 2024-theGBJournal| The Federal Inland Revenue Service (FIRS) Wednesday officially launched its *829# USSD Code, and an initiative that aims at enhancing accessibility and improve service delivery for taxpayers.
The launch is part of FIRS’ customer service week celebration, reflecting its commitment to the customer centricity direction.
With the *829# USSD initiative, taxpayers can now retrieve their Taxpayer Identification Number (TIN), verify their Tax Clearance Certificate (TCC), view tax types and rates, locate the nearest tax office address and access general tax-related enquiries.
The FIRS initiative makes Nigeria the sixth African country to deploy USSD code for simplifying tax payment processes.
FIRS said that taxpayers on any mobile telecommunication network in the country can now get across to FIRS in real-time on issues relating to the retrieval of Taxpayers’ Identification Numbers, verification of Tax Clearance Certificates, information on tax types and rates, locating the nearest FIRS office, and getting answers to general tax-related inquiries.
Speaking at the ceremony, the FIRS boss, Zacch Adedeji said, the instant messaging protocol demonstrated further commitment of the agency to simplifying tax administration and ensuring that “every taxpayer—whether in bustling cities or remote areas—can engage with FIRS seamlessly.”
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