THUR, MAR 28 2024-theGBJournal| The Federal Airports Authority of Nigeria (FAAN) has closed the Kentucky Fried Chicken’s (KFC) facility at the Murtala Muhammed International Airport in Lagos, one of KFC’s busiest facilities.
The closure is with effect from today, March 28, 2024.
The closure of the facility follows social media report by a Passenger with Reduced Mobility (PRM ), alleging discriminatory treatment he received at the Murtala Muhammed International Airport, Lagos.
Angered by the report, the MD/CE of FAAN, Mrs Olubunmi, Kuku intervened swiftly by deploying a management team comprising the Director, Public Affairs and Consumer Protection, Mrs Obiageli Orah, the Regional Manager South West, Mr Sunday Ayodele, Ag. General Manager Public Affairs, Mrs Ijeoma Nwosu-Igbo and the International Terminal Manager, Mr Kerri, to investigate the allegation.
”It is based on the findings of the team that FAAN has shut down the KFC facility at the MMA, where the incident occurred,” FAAN said in a statement today.
The Authority has instructed that the KFC Management should tender an unreserved apology,
in writing, to the affected PRM and a policy statement of non-discrimination be written and pasted conspicuously at the door post of their facility at MMIA before it resumes operation.
FAAN also referred to the Lagos State law on People with Special Needs in responding to the discriminating act.
The law states in Part C, section 55 of General Provisions on Discrimination that ,” A person shall not deprive another person of access to any place, vehicle or facility that members of the public are entitled to enter or use on the basis of the disability of that person”.
FAAN tendered an unreserved apology to the affected Passenger with Reduced Mobility and assured all airport users that it shall continue to work tirelessly to ensure that the rights of every passenger are not infringed upon.
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