Emirates Airline on Monday says its customers in Nigeria can now enjoy multiple payment options when booking flights across various sales points in the country.
The airline’s Regional Manager, West Africa, Mr Manoj Nair, disclosed this while speaking with aviation correspondents in Lagos.
Nair explained that the new payment options, powered by Interswitch, were inaugurated to offer customers greater convenience and choices and to also make the payment process more efficient.
“Customers now have the ability to book on Emirates website, obtain a payment reference and pay using any of these channels.
“The channels include: Paydirect platform at any bank branch across the country, at any ATM machines, Quickteller website (https://www.quickteller.com/emirates), and Quickteller mobile applications.
“Additionally, customers can pay by using their debit or prepaid cards directly on the Emirates website (www.emirates.com/ng),” he said. Nair noted that by introducing these new payment options, the airline would enable its customers in Nigeria to pay for their tickets using all types of local and international credit, debit and prepaid cards.
“By integrating to the Interswitch network and adopting their payment solutions & channels, Emirates is adopting a multiple payment platform.
“This new feature will make it much easier for travellers to book their itinerary and pay for their flights, whether through the Emirates website (www.emirates.com/ng) or at any Emirates offices.
“Choice has always been, and remains, an important part of the Emirates proposition,” he said.
Nair said that the airline was committed to providing its customers with the greatest level of customer service.
He further said that introducing multiple payment channels via the Interswitch network is yet another aspect of its service offering. In her remark, the Divisional Chief Executive Officer, Industry Vertical Markets, Interswitch, Mrs Chinyere Don-Okhuofu, said it took pride in deploying world class solutions, taking into consideration global standards, whilst applying local market knowledge and realities.
Don-Okhuofu explained that this had propelled its relationship with Emirates and has now successfully facilitated the processing of the airline’s transactions on the Interswitch network.
“We have worked diligently to ensure Emirates’ customers benefit from the array of payment channels and solutions Interswitch offers,’’ she added.
“In addition to providing multiple payment options, the newly implemented system features a host of added value. “This includes short online transaction cycles as the tickets are auto-generated as soon as the payment is made and a wider reach as payments can be made at any bank in Nigeria.
“Emirates’ website and online booking system offers a host of pre-travel features starting from online check-in and the ability to pre-select the seat.
“The United Arab Emirates (UAE) visa application (for eligible nationalities), special meal requests for specific dietary requirements. “Customers are also able to book hotels, rent a car and even subscribe for mobile flight status alerts and view content of Emirates’ in-flight ice entertainment system.
“Customers also have the ability to check their baggage allowance, including the estimated cost calculator for excess baggage and search for low cost airline connections,” she added.
